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Frequently Asked Questions

What is an AI call center/customer support?

An AI call center/customer support uses artificial intelligence and voice automation to handle inbound and outbound calls, customer support, lead qualification, and follow-ups without human agents.

How does Aithra’s AI call center/customer support work??

Aithra uses human-like AI voice agents combined with automation workflows and CRM integration to answer calls, understand customer intent, respond naturally, and automate business processes end-to-end.

Can AI handle customer support calls like a human?

Yes. AI can handle repetitive, high-volume calls efficiently. Aithra’s AI voice agents are designed to sound natural, handle emotions, pauses, and context, and escalate to human agents only when needed.

Which languages does Aithra support?

Aithra supports regional as well as global languages, including English, Hindi, Hinglish, and multiple Indian regional languages such as Marathi, Gujarati, Tamil, and more.

Is Aithra suitable for small businesses and startups?

Absolutely. Aithra is built for startups, SMEs, and growing businesses, offering affordable and scalable AI call center/customer support solutions without enterprise-level costs.

What industries can use Aithra’s AI call center/customer support?

Aithra is ideal & commonly used by real estate companies, hospitals & clinics, coaching institutes, education centers, service businesses, and customer-focused startups or industries.

Does Aithra support inbound and outbound AI calling?

Yes. Aithra handles both inbound customer calls and outbound calls for sales, follow-ups, reminders, surveys, and lead qualification.

Can Aithra integrate with CRM systems?

Yes. Aithra integrates seamlessly with popular CRMs like HubSpot and Zoho, as well as custom systems, to log calls, update leads, and automate workflows or data automatically.

Does Aithra offer WhatsApp/Telegram automation?

Yes. Aithra combines AI voice calls with WhatsApp/Telegram automation for reminders, notifications, confirmations, customer engagement, and follow-ups.

Is Aithra available 24/7?

Yes. Aithra’s AI agents work 24/7, ensuring your business never misses calls, messages, or customer inquiries.

How much does Aithra’s AI call center//customer support cost?

Aithra offers affordable and scalable pricing, starting at approximately ₹8,999 per month, depending on usage, features, and integrations.

Can Aithra book and manage appointments automatically?

Yes. Aithra’s AI agents can book, reschedule, confirm, and remind customers about appointments via calls or WhatsApp.

Is data and customer information secure with Aithra?

Yes. Aithra follows secure data handling practices and integrates with trusted platforms to ensure customer information remains protected.

How quickly can Aithra be set up?

Most businesses can go live with Aithra within a few days, depending on call flows, language requirements, and CRM or app integrations.

How is Aithra different from traditional call centers?

Unlike traditional call centers, Aithra uses AI voice agents and automation to reduce costs, improve response times, scale instantly, and operate 24/7 without increasing staff.